Contact us
We are a small team and we read everything that comes in.
Tistra Pte. Ltd.
160 Robinson Road, #14-04 SBF Center
Singapore 068914
Email: tistrahealth@gmail.com
We reply within 3 business days, and usually sooner.
What to write to us about
Support and account help
Something not working, a meal logged wrongly, or a question about how Tistra works. You can also send feedback from inside the app, under Account, or from our feedback page.
Billing, cancellations and refunds
Questions about a charge, cancelling a plan, or requesting a refund. Our refund and cancellation policy explains what we can do and how quickly.
Privacy and your data
Requests to access, correct, or delete your data. You can delete your account yourself from our account deletion page without contacting us, and our privacy policy explains what we hold.
A note on health questions
Tistra gives general wellness information, not medical or dietary advice. We cannot answer questions about a medical condition, medication, or a prescribed diet — please speak to your doctor or a registered dietitian for those.